Cooku.com
Last updated: September 17, 2026
Welcome to Cooku.com. Cooku.com is a grocery shopping and delivery application that allows users to browse grocery products, manage their shopping cart, save products to a wishlist, place orders, provide delivery information, and receive order-related notifications.
This Privacy Policy explains how Cooku.com collects, uses, stores, and protects information associated with your use of the Cooku.com application.
By using the Cooku.com application, you acknowledge that you have read and understood this Privacy Policy.
Depending on how you use Cooku.com, we may collect the following categories of information.
When you create an account or sign in, we may collect:
If you use Google Sign-In, authentication may be provided through Google. Information made available through the authentication process may be associated with your Cooku.com account.
Cooku.com may request access to your device's location to help determine your delivery location, identify an appropriate Cooku.com store, calculate delivery distance, and determine whether delivery is available in your area.
Location access is requested through the permissions provided by your device. You can manage or disable location permissions through your device settings.
If location permission is not provided, certain delivery location or store-related features may not work correctly.
To process and deliver your orders, we may collect information that you provide for delivery, such as:
When you place an order, we may collect and store information related to the order, including:
Cooku.com may store information about products that you add to your shopping cart or wishlist so that these features can function correctly.
The application and the services used by the application may automatically process certain technical information necessary for operation, security, diagnostics, and reliability.
This may include information such as device type, operating system, application version, network information, crash or diagnostic information, and other technical information made available by the services we use.
Cooku.com may use collected information for the following purposes:
Cooku.com may provide Google Sign-In as an authentication option.
When you choose to sign in using Google, authentication is handled through Google's services. Information made available to Cooku.com through Google authentication may be used to create or access your Cooku.com account.
Your use of Google services is also subject to Google's applicable policies and terms.
Cooku.com uses Firebase services to support certain application functions, including authentication, database functionality, notifications, and application infrastructure.
Depending on the features being used, information may be processed through Firebase services operated by Google.
Firebase may process technical information and information required to provide the requested application functionality.
Cooku.com may use notification services to send important information about your account and orders.
Notifications may include information such as:
You can manage notification permissions through your device settings.
Cooku.com currently supports Cash on Delivery (COD) as a payment method.
When you choose Cash on Delivery, payment is collected according to the delivery process applicable to your order.
Cooku.com does not request or store your credit card, debit card, or online banking credentials through the application when Cash on Delivery is selected.
Cooku.com does not sell your personal information to third parties.
We may share information when reasonably necessary to provide the services you request, operate the application, protect users, or comply with legal obligations.
This may include sharing relevant information with:
Cooku.com may use third-party services to provide application functionality. These services may process information according to their own terms and privacy policies.
Examples may include services provided by:
Third-party services may update their policies from time to time. Users should review the applicable policies of those services where appropriate.
Cooku.com takes reasonable measures to protect information against unauthorized access, alteration, disclosure, or destruction.
However, no electronic transmission, storage system, or internet-based service can be guaranteed to be completely secure.
You should also take reasonable steps to protect your account credentials and device.
We may retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent misuse, maintain security, and comply with applicable legal or regulatory obligations.
The retention period may vary depending on the type of information and the purpose for which it is processed.
You may request deletion of your Cooku.com account and associated personal information by contacting us using the support email provided below.
When we receive a valid deletion request, we will review and process the request in accordance with applicable requirements.
Some information may need to be retained where required for legal, security, fraud-prevention, accounting, or legitimate business purposes.
Cooku.com is not intended to knowingly collect personal information directly from children who are unable to provide valid consent under applicable law.
If you believe that a child has provided personal information to Cooku.com without appropriate authorization, please contact us so that we can review the situation and take appropriate action.
Depending on the features available in the application and applicable law, you may have choices regarding your personal information.
You may be able to:
Location permission is used to support delivery-related functionality.
Cooku.com may use your current location to determine your approximate distance from an available Cooku.com store and determine whether the delivery service is available for your location.
You can deny or revoke location permission using your device settings. Some location-dependent features may not function when permission is disabled.
The Cooku.com mobile application itself may not use traditional browser cookies in the same way as a normal website.
However, third-party services and web-based technologies used by the application may use identifiers, storage technologies, or similar mechanisms to provide, secure, analyze, or improve their services.
We may use information to identify, investigate, prevent, or address suspicious activity, unauthorized access, abuse, fraudulent transactions, or violations of our terms and applicable laws.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When changes are made, the updated Privacy Policy will be published on this page and the "Last updated" date will be changed accordingly.
We encourage users to review this Privacy Policy periodically.
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact Cooku.com.
Business Name: Cooku.com
Email: cooku.com26@gmail.com
By using the Cooku.com application, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described in this policy.